Testing. Reviewing. Watching.


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Usability's home



Our approach

Working in the users' environments within comprehensive industry guidelines we will rigorously test any site required, from initial downloads, navigation, consistency, functionality through to purchasing and presentation of delivered goods. Due to the relentless pressures on everyone's time and the need for rapid data capture, we are exceptionally positioned to give an immediate response on our findings.

The level of testing depends entirely on your requirements and is split into three main categories:

Site Evaluation
A consultant will review the web site measuring it against a set of industry best practices devised from extensive research into what makes an effective presence on the internet. This is a fast track way of identifying initial usability issues for immediate rectification.

Standard Usability Test
Adhering to a tried and tested structure of industry guidelines and using at least five carefully selected participants in keeping with the web site's intended audience, we will test and report on the total customer experience. Research indicates that testing with five users is the most effective and realistic way of capturing valuable data on what users actually think of your site.

Competitive Usability Test
Using the Standard test we pitch your site against the competition highlighting both strengths and weaknesses in all areas.

In all cases our partnership can commence at initial design stage, proven to be the most cost effective time, and continued throughout the life of the site including each upgrade of information.